Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service... portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences...

and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize..., identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System...

, ensuring superior service to our customers. Accountabilities: As a Logistics Coordinator, you'll maintain... chain models Experience in managing customer relationships within a distribution environment for a business to business...

skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain...Broad outline of the Role The role is responsible for managing customer queries and operations...

customers.- Provide exceptional customer service, ensuring customer satisfaction and loyalty.3. Channel Management and Execution... opportunities.2. Customer Relationship Management :- Cultivate and maintain strong relationships with distributors and key account...

Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking..., and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity...

all project design documentation for detailed technical interfaces Research Customer standards and procedures to prepare project...-specific design procedures and standards for submission to the Customer for approval * Set up the Discipline Master design...

meetings, and offshore site surveys as required Research Customer standards and procedures to prepare project-specific design... procedures and standards for submission to the Customer for approval * Set up and maintain the Discipline Master design...

and sustain the operation support service delivery according to agreed SLA with quality and customer satisfaction by following...

Role Responsibilities RESPONSIBILITIES Handle customer calls/ issues quickly and effectively and end to end... towards achieving set targets and service standards Probe & identify financial needs on service calls and pitch relevant solutions in...