, including at the senior management level within Epiroc and all other external and customer interfaces. Ability to adapt... also offers world-class service and other aftermarket support as well as solutions for automation, digitalization...

and deepening of wallet share. Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service... with clients. DBS India - Culture & Behaviors Performance through Value Based Propositions Ensure customer focus by delighting...

instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service... of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income...

to all allocated customers with respect to all domains · Adhere to the customer touch-point engagement in order to service... Customer through following: Leads Natural market References Orphan base · Fix meetings with the prospects to conduct need...

, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation.... Performance Parameter Measure 1. Operations of the tower SLA adherence Knowledge management CSAT/ Customer Experience...

testing, and instead see it as an opportunity to improve the Digital Banking customer experience? As a successful engineer... Ensuring the accuracy and quality of a service delivery model supporting assigned platforms through a predefined framework...

emergencies on call to ensure the least disruption for the customer from a service availability point of view. About the Team... organization. Also ensuring to provide inputs for process enhancements, handling customer calls and mentoring the Team members...

. ➢ Close interaction with Treasures Elite Team Leader, City / Cluster Head, Branch Service and Operations team to ensure consistent... - Culture & Behaviors: ➢ Performance through Value Based Propositions ➢ Ensure customer focus by delighting customers & reduce...

as more than just testing, and instead see it as an opportunity to improve the Digital Banking customer experience..., you will be part of the team responsible for the implementation of a service delivery model supporting assigned platforms through...

for Handling wholesale /Retails Voice carrier /customer's complaints at Level 2 NOC. Candidate required for INOC with solid... and management from service assurance perspective till the closure of incident Knowledge on ASR,ACD, NER Other knowledge/skills...