. Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain...

factors. Maintain a deep customer base through excellent customer service and collaborating with support team on escalated...

be initiated Knowledge, skills and experience requirements: Excellent customer service skills, including responsiveness... Delivery Services (GDS): GDS is EY's shared services organization. It consists of multiple service delivery centers...

Managing and interpreting customer requirements Persuading clients that a product or service will best satisfy their needs...

Job DescriptionAs a Branch Manager, you will be a key leader responsible for overseeing the overall operations of the branch. You will be crucial in achieving academic excellence, ensuring compliance with organisational policies, and foster...

of project management and ticketing tools such as Jira, CSM (Customer Service Management), and ServiceNow Good...-functional teams to prioritize and address customer tickets and service requests in a timely manner. Utilize project management...

related issues. 9. Handling collection/repo related customer service issues/escalations 10. Coordinating with legal team...

related issues. 9. Handling collection/repo related customer service issues/escalations 10. Coordinating with legal team...

and exceptional customer service. Consulting Experience: Previous work experience, especially within the Big 4, is a significant...

projects and also clients/stakeholders Require persistence, follow-up, effective communication and good customer service... holistically covers the market’s need to digitalise business processes and customer experiences and take advantage of the cloud...