while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create... guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language...

with job descriptions for each position. Recognizes success performance and produces desired results. Ensuring Exceptional Customer Service Provides... relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product...

outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles... customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment...

conversant with departmental fire and evacuation procedures. Customer Service Provide efficient, friendly and professional... problem solving in all aspects of customer service. Answer all correspondence and enquiries received during the working week...

conversant with departmental fire and evacuation procedures. Customer Service Provide efficient, friendly and professional... problem solving in all aspects of customer service. Answer all correspondence and enquiries received during the working week...

. Should ensure that the team members are adhering to the Human Resource policies. Customer Service Provide effective support... and appropriateness of customer service provided. To maintain Front Office log book and shift reports. Respond to inquiries and resolve...

hotel to ensure maximum cooperation, productivity, and guest service. Respond to queries, by resolving issues in... a timely and efficient manner to ensure customer satisfaction. Ensure that all personnel are kept well informed...

leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners...) satisfaction and quality service while meeting/exceeding financial goals.. Personally drive and support the sales, Marketing...

-operation with all departments of Novotel Kochi Infopark. To ensure maximum cooperation, productivity, and guest service... various activities, provide information about prospective customers, make forecasts and track current customer feedback...

service that is consistent with the Accor Group standard Policies & Procedures in order to maximize guest satisfaction. Guide... while providing guests with the highest level of service and satisfaction. Ensure that grooming & uniform standards are maintained...