knowledge of Reporting and Service Now Understanding of Source to Pay process is a plus Excellent time management and planning... is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus...

. Managing customer relationships; addressing both service & sales queries for customers with an objective to engage & retain...

, calls, and emails. Conduct market research to identify trends, competitor activities, and customer preferences, providing... area, ensuring they have the necessary skills and knowledge to effectively promote products and services. Resolve customer...

knowledge of Reporting and Service Now Understanding of Source to Pay process is a plus Excellent time management and planning... is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus...

with marketing, product development, and customer service teams to ensure client satisfaction and alignment with the business... objectives. Sales Strategy and Execution: Develop and implement strategic sales plans that expand the company’s customer base...

, or evaluation of the AR data Ensure baseline values adherence for all Service Level Agreements-KPI & CPI Review the team’s day..., respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook...

. Responsibilities Deliver service in line with agreed controls and procedures to ensure high-level customer service for internal... a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get...

Excellent Customer Service Strong verbal and written communication skills Detailed/multi-task oriented. Problem Solving... expertise. Uses critical thinking, data analysis, research, and contract compliance knowledge to provide exceptional customer...

To coordinate and ensure service delivery happens as per SLAs and TATs Acquisition and retention of new customer across all the... and Segments Ensure to follow all compliance and KYC norms while acquiring Ensure that the customer is guided regarding rates...

and macro micro economic processes . Ability to carry along all the units involved in the customer service cycle to ensure...Job Role: . Enhancement of Deposit pool from Customers . Establishing standards and delivery of service . Sale of non...