customer communication, attend daily call and share support and development tasks status Need to do Go live support & post... to learn new technology as per the demand from the customer Coaching the team in technical and non-technical areas, review the...

and electronic application; reinsurance and decision management software. Sapiens' digital platform features customer and agent... priorities. Hands on experience in tools like Word, Excel, PowerPoint, SharePoint, MS Project on need basis, Service Now, JIRA...

administration or any other related field or equivalent work experience Financial service industry experience desired..., secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver...

in OData service development is highly recommended.· Experience in Enhancements including BADIs/BTE/User-exits/Customer...

facing skills (oral and written), a passion for Customer satisfaction, and adherence to support service level agreements... Location Banglore & Noida Responsibilities Prepare moderate network designs/schematics to address specific Customer network...

teams. Job Requirements Excellent understanding of the below modules: CSM - Customer Service Management module..., you will be responsible for managing the Service Now platform at NetApp. You will be responsible for working on projects, solving issues...

, forming part of Version 1's ERP Practice. Candidate should be customer focused and process driven with great documentation..., tracked and escalated with Oracle through the Service Request process Assist with risk management and change management...

applications to meet business process and application requirements. Must have skills : ServiceNow Customer Service Management (CSM... Qualification : Engineering with ServiceNow Certification Summary: As a ServiceNow Customer Service Management (CSM) Application...

their customer service and engagements from cost centres into revenue generating businesses across all PwC lines of service. We help... clients develop and implement a customer service and engagement strategy that is aligned with their customer experience...

environment Work with SRE and Technical Support teams to investigate and resolve critical customer defects - Be responsible... for the uptime and availability of the product Implement comprehensive service monitoring to ensure uptime and performance...