Banking have chosen Microsoft Dynamics 365 for Sales as the core customer relationship management platform, which is currently... Service Bus. An appreciation of event driven architecture and publish / subscribe is desirable.Authentication...

features with the ability to view the product from a customer perspective Collaborate with cross functional teams involved in... Participate in on-call rotations, driving bug isolation and helping restore the service Work with minimum of technical...

% of all cases assigned Drive service level attainment as per departmental standards Strive for first-call resolution, balancing... completeness of resolution and quality of service while maintaining appropriate technical escalation rates Recognize and respond...

Job Description: CUSTOMER SERVICE TEAM LEADER JOB DESCRIPTION JOB ROLE AND SUMMARY Functions as a group leader... for a customer service team responding to client demands for telephone or e-mail, micro-technical service. Answers and settles...

quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive... units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service...

quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive... units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service...

with a select group of high net worth customers by providing them exceptional individualized customer service; thereby achieving... targeted growth and service norms. Develops new and expands existing NRI customer relationship for liabilities specifically...

sources. Understand the firm's KYC requirements when completing documentation inclusive of Customer Identification Program... RHOB team in Pune. Client Lifecycle Services provides a shared service across Investment Banking Operations globally...

use cases, Mastercard customer's experience, Mastercard's back office systems, the technical stack (application/service... is central to this strategy. The Role: What’s it all about and what we expect you to do day to day? · Be customer obsessed...

, CloudFormation, Terraform) is a plus. Excellent analytical and problem-solving skills Able to work in a service-oriented team... environment. Customer focused and dedicated to the best possible user experience. Excellent communications skills Schedule...